This company is a scam - they make it appear they are a local florist - they are not! Avas Flowers has the experience and history to be known as a premium floral delivery service. Was supposed to be Christmas arrangement, not even near!!! Very disappointed !!!!! Avas Flowers 4.00 average rating based on 169,082 reviews. Original review posted by user Apr 17, 2020, I need to change recipient and nothing is working like wheres the flowers I ordered and paid for. Review #1875882 is a subjective opinion of poster. All claims must be issued in writing by e-mail at support@avasbaskets.com. DO NOT try to order from them. I called on the phone (and spent almost an hour on hold) and a pleasant customer service representative told me he would research the matter and contact me. Upon contacting Avas all they said they could do was offer me a 30% refund for being late and embarrassingly cheap looking for an almost $200 arrangement. I spent over a 100 dollars at the *** hole and they cant even get a small order right. she said they were not refunding my money. Avas Flowers is NOT local - they are a call center. Online, the cancellation of my order "could not be done" and to call. Check coupons and deals to save some extra. Judy T. Jan 06. Their "discounts" are a scam!!! Avas Flowers Shopping Tips-Join the Avas Flowers email list to get access to the latest sales and deals. They offered a $15 credit to my account for a future purchase. Technical support for a free Avast product Technical support for a paid Avast product Refunds, cancellations, billing, payment, or license issues I spent 15-20 minutes ordering a $107.00 flower arrangement for a funeral. Lasted more than I wanted but I did learn how to deal with customers with limited options (no refund … I cannot give any stars for this flower shop. I have explained that I was assured 3 times that a 100 percent refund would be issued if not delivered on time and now that is not being honored along with the fact that they were delivered after the holiday which was to be a centerpiece for the Thanksgiving Table. No ribbon or the balloons I ordered. Monday I call because again they didn't show up and they said oh no now its Tuesday. User's recommendation: Call someone else!! Please share your story here. User's recommendation: Don’t order from Avas Flowers. Horrible! Non-perishable products must be returned within seven days of delivery in order to receive a refund, less shipping and handling fees. On the 14th I received notice that the flowers had been delivered. Review #1880700 is a subjective opinion of poster. I tried to change the delivery of a fruit basket because the people are out of town for nearly a week! that's what I have done. I sent requests to "track my order" and "where's my order" on their site and no one responded in 6 hours to my request. Avasflowers Graceful Greetings Arrangement. In the last email it said. Avas claims a redelivery will be completed Saturday, 3 days later, but as of now, 7:55PM, not confirmation from Avas or my GF that the flowers were delivered. We offer our customers a variety of ways to buy, including online or by phone. They advertise a huge discount, and then add handling charges AFTER you have placed the order ... who attempted to skirt around a full refund for our dissatisfaction by offering store credit with a $20 bonus added to it. Told me if I don't get the refund by August 22 I should contact the credit card company. Horrible arrangement!! I called for refund a week later, was persuaded to have order delivered directly to … They did THAT fast - charge my card. As I had not heard from the recipient, I asked her how she liked her Valentine. That was three days ago. What arrived was not what I ordered. horrible experience. Had not heard of them prior to incident. it's been a month they have yet to refund my money and it was $248 for flowers I never received and have gotten nothing in return either as reimbursement no services but kept my money can you please help me Internet . Resolved: Flower order and delivery. No flowers! Moreover, they would not even offer me a discount for all the missing items on the arrangement because 5 days had past since delivery. Flowers werent delivered for 2 full days was suppose to be same delivery also the flowers that I ordered for my Mom were not like I ordered ! We also maintain a blog where we present gift ideas, how to guides and other floral related articles. Find out what works well at Avas Flowers from the people who know best. Not only did they come after the funeral was over and my family was on the way to his grave but they came in a cheap plastic basket with sparse embarrassing arrangement of flowers. I therefore contested the purchase with Capital One, only to be told that AVAS insists that they delivered. We are processing your message. We suggest checking out our top … DO NOT USE THIS COMPANY. I didn't realize till checkout that Avas was the company and had already committed to what was shown. Review #1877897 is a subjective opinion of poster. Called them and the confirmed that the refund was processed and gave me a conformation number. I’m sure your company has disappointed many and intentionally misled numerous customers. Super excited to have stumbled across them because they had such a wonderful assortment of Autumn Hues. User's recommendation: Don’t it any flowers from this company. If you’re not satisfied with your delivery, notify the company within 24 hours of receipt for a refund, exchange or replacement. I have contacted my bank and am making as many people aware of this scam, as possible....to include my local news stations....please don't fall prey!!! The flowers that were delivered looked nothing like the photo, and likely only worth $25.00. It turns out that Ava's is a national flower company with its headquarters in Delaware. Spent about $80. Avas Flowers is an easy and cheap way to send flowers online without delays and at the same day. Many calls, emails and DAYS later...no flowers or contact. Avas Flowers. What was delivered was not what I saw on their site, flowers, ornaments, size not the same. Check our FAQ. Went to my bank and told me they havent refunded anything. THE BALLON WAS SO LOW ON AIR IT LOOKED LIKE IT WAS 12 DAYS OLD...I SENT THE PICTURES OF THE FLOWERS TO MY BOYFRIEND AND IT WAS NOT WHAT HE ORDERED.TO TOP THINGS OFF THE DELIVERY GIRL RUINED THE SURPRISE BY CALLING ME AND ASKING FOR DIRECTIONS BECAUSE SHE WAS LOST ( UMM GPS)?? I was recommended Avas Flowers by someone as they told me they were affiliated with FTD somehow. They sure charged my card however! Her sister, another very good friend of mine, lives in New Hampshire. It's been the most abismal service i' ve ever had online. When I contacted customer service they would ask for my order number, verify the order then say they had to transfer me to a different department then hang up on me. Skip to main content. 300 Corporate Dr. Mahwah, NJ 07430-3616. Paid way too much for what she got and I upgraded the order for more flowers ! TERRIBLE...MY BOYFRIEND OUT OF TOWN SENT ME A BOUQUET OF 1 DZ RED ROSES AND A BALLOON. Thank you very much. 187 Reviews | 1.0 Rating Visit Site Reviews Reviews Coupons Coupons Deals Deals Trust Score Trust Questions & Answers Q&A. I have read the substitution policy After reviewing our Substitution Policy, does your arrangement fall within our Substitution Guidelines? I paid $100 for flowers for my mom’s retirement. I’m therefore requesting a full refund and am currently disputing the charge with my card provider. THE OCASSION WAS AN ENGAGEMENT & BIRTHDAY. They couldn't do it even though the delivery wouldn't be for over 6 more hours. I should have read the reviews! User's recommendation: Never use Avas Flowers. Review #1881714 is a subjective opinion of poster. I wouldnt even give a 1 star rating albeit, I had to. 25 reviews for AvasFlowers, 1.9 stars: “Avas Flowers never delivered my order, then ignored my requests for a refund. Their customer support is all automated responses. Contacted Avas Flowers they sent me a text message to call them. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. What is Avas Flowers. The bottom line for customers is knowing what they want and approaching the contact with customer service in a tone of negotiation rather than confrontation. Ordered flowers to be delivered before Christmas and was informed on receipt of order that it would be by Dec 24. I ordered an $85 arrangement of flowers from Avas for my grandmother to be delivered before 1 pm. I emailed Ava's and received a canned response that the flowers had been delivered. This company is a scam!! Review #1881699 is a subjective opinion of poster. Avas refused to refund me or deliver the correct arrangement. Do you have something to say about Avasflowers? Uncover why Avas Flowers is the best company for you. Thank You for Your Reply! What happened? Numerous emails to them and I … I've called over 50 times, no answers, no refund. Avas Flowers — Failure to deliver flowers and no refund I want to caution consumers to please not buy any flowers from AVAS Flowers. No calls. I'm contacting the better business bureau next. The most horrible experience ever. Multi Location Business Find locations. They corrected the address and I received the email which confirmed that delivery would occur on December 23rd. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Avas Flowers I ordered roses and got roses. Paltry amount of flowers for $122.00! After placing the order, I was told the florist was too busy for a delivery to go out that day, but it would go out the following morning. Guest reviews Avas Flowers in New City. Because of the very specific nature of what this company does, their Refund Policy is also very specific. She said that she had not received anything. This is the most horrible company that I have ever dealt with. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. I don't understand how they can still be in business. They offer refunds, replacements or store credit when notified of a … They have claimed that the didn’t have the address despite it being on the receipt dated 3 days before the delivery and now that it was too late to claim a product defect, which I told them about as soon as the balloons dropped a day after delivery. The order was not delivered. No customer support, can't speak to anyone. Contact Avasflowers customer service. Dec. 30th I called Avas Flowers Again..still told no refund would be made. Avoid them. 19 talking about this. My order number is 696**** I placed an order to be delivered on April 23, 2020. On December 23rd Ava's emailed me saying that they had received "confirmation" (presumably from FedEx) that the flowers had been delivered. No apologies, nothing! Avas Flowers 4.00 average rating based on 169,082 reviews. 19 talking about this. I cursed her out and told her I was filing this report on them and that I would take them to small claims court and ask the court for them to pay my money back, attoreney fees and they would pay court cost. At 7 pm she recieved a box of dead flowers.I have pic's of the flowers she recieved. I have not received a receipt please email me one. I placed an order with Avas on 8/26/20 for a flower arrangement for a funeral on the 8/28/20. I attempted to contact Avas Flowers, but no customer service on weekends, only Monday-Friday. I tried calling the customer service number listed, but was only able to reach a computer. it could delivered as late as the 28th! I will NEVER recommend this company. Tell us about your experience with Avas Flowers: Your name: Your email address: » View 73 Coupons for Avas Flowers « Reviews 187. I tried the for three days. This company takes your money and does not deliver the product. No apology, no offer to fix it, no flowers. I was told I would receive a confirmation email. Never again using this floral company !! Its impossible to contact a live person to resolve thus problem. Upon contacting Avas all they said they could do was offer me a 30% refund for being late and embarrassingly cheap looking for an almost $200 arrangement. It was literally an act of fraud! It appeared as an in the area florist online, it's not. They offer refunds, replacements or store credit when notified of a … The driver arrived at 8 pm, woke my grandmother up, and delivered the wrong arrangement of flowers. On the afternoon of 12-29 I called because they had not been delivered. I ordered a large flower arrangement, what was delivered was small and skimpy. Avas Flowers Coupon Codes 2020, Discounts and Deals. False representation of on line flowers vs what is delivered. I called them immediately to find out the flowers was still at the shop waiting to be delivered! I will never order again from their. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. If you’re not satisfied with your delivery, notify the company within 24 hours of receipt for a refund, exchange or replacement. Avasflowers reviews (www.avasflowers.net): My order was never delivered!!!!! Compare pay for popular roles and read about the team’s work-life balance. Shame on you Avas Flowers. It has taken much of my time since 4-18. There is not enough information available to create the chart. 3 Reviews . Ordered flowers for a friends grandsons funeral. Refund Policy. We may deliver via Postmates, DoorDash, our our own delivery drivers, through FedEx, UPS or through our affiliated floral shops nationwide. Avas Flowers Too Many Flowers Not Enough Filler! Avas Flowers Reviews Complaints and Information. Review #1885879 is a subjective opinion of poster. What I ordered and what was received were two totally different things. User's recommendation: DO NOT ORDER FROM THIS COMPANY. Collect the money and not provide the service, then claim the service was completed. As such, since we contacted the local florist at the number available to us on the card instead of Avas flowers directly on the day of the funeral, we would not receive more than a 10% refund. I took them to my room and waited until Christmas Morning to give them to her. On the arrangement there was a florists tag with a phone number which I called and finally reached a REAL FLORIST. ordered flowers and a teddy bear for my girl friend they never got delivered was told they couldn't find the address and no.... Read more reviews for Avas Flowers located in New City, New York on Judy’s Book, the Social Search® site for your neighborhood (or anywhere else). Experience the Avas difference when you order our creative and affordable bouquets and arrangements. Avas Flowers has affiliated local brick and mortar flower shops with experienced floral designers. 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