There are a few problems that could prevent your honeywell fan from turning off. Stripped fastener connections may allow for seal breach of inner door. d)Remove (2) hex drive screws from left side inner door. Reconnect thermocouple to adaptor. A seal breach may result in a fire or explosion causing property damage, personal injury or death. Step 4 Disconnect thermocouple from combination thermostat/gas valve. 4 Flashes = Temperature Exceeded. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! 1. Allow water temperature to drop. The meter reading should be the same as the input voltage of the heater. Remove outer jacket burner access door. ;6*yUL8?I@,>f)P_8SX25je. Get quotes, Bradford White feels very strongly that water heaters should be installed and serviced by qualified licensed professionals only. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. 2.Cold inlet water temperature is very cold. Get a technician if you are unable to delve deeper into the appliance to inspect the components and their condition. Need a local Pro? Hb```f``>AXX8Z89(81$4r(dK36xQcs?k]BB?WL W eHfmlA2!+]3JG"N+Mdl'*:MK2@e!gw8q^g~O[um]f6qeC|S*y Turn knob to pilot position and depress. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. Saturday and Sunday: The cause could be the capacity of the heater which may be substantially less than what volume of water you need to be heated in a given period of time. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! b) Set a voltmeter to the 300 volts scale. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. 9am to 6pm CDT Youve reset your device! A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Step 7. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. any latin characters (a-z, A-Z) any numbers (0-9) special characters ("-", "_" and ". If the pilot will not stay lit, hold the pilot button (located on the combination thermostat/gas valve) down during this test, Step 2. Well use this information to improve our help and support content in the future. Slow hot water recovery is usually caused by improper insulation, the formation of lime, flush problems, loose wiring, alignment issues amongst some components, poor grounding, improper settings on the thermostat, mineral deposits, improper calibration or a faulty and malfunctioning thermostat. Turn the gas control dial to off and let sit for one minute. OPEN CIRCUIT THERMOPILE TESTING (Honeywell Gas Control). Products made by Bradford Check ECO continuity and replace combination thermostat/gas valve if necessary. 1. This is an integral feature on the ICON gas valve system designed to assist the professional plumber with operation and troubleshooting. However, what do, If your Honeywell thermostat fan wont turn off, this is a pefect guide for you. Step 4. Find local Bradford White Contractors. Pilot flame is not fully enveloping the thermocouple hot junction. 2. "), http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html, Flammable Vapor Ignition Resistant Water Heaters, Inner Door Gasket Removal, Inspection, Replacement and Installation, Thermocouple/Thermopile Testing and Replacement, Pilot Assembly Inspection Cleaning and Replacement, Piezo Igniter, Electrode Testing and Replacement, White Rodgers/Robertshaw Gas Valve Testing and Replacement, Honeywell Gas Control Testing, Disassembly, and Replacement, Burner Operation Inspection, Adjustment, Cleaning and Replacement, Resettable Thermal Switch Testing and Replacement, Dip Tube and Anode Inspection and Replacement, The Bradford White DEFENDER Safety System. Check venting for proper sizing and proper operation. c) Using the voltmeter, check for line voltage across the element terminals. If reading is below 13 millivolts replace the thermocouple. Remove right side of inner door per SERVICE PROCEDURE RG-I, steps 3a through 3c. Enter your email address and check your inbox. Bradford White is 1.Verify adequate combustion air is available to the unit. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. All rights reserved. 1.Turn on gas supply and/or check line pressure. Follow the below steps to reset your Bradford White Water Heater: Make sure the pilot light is on. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. Why Is My Ecobee Not Turning On After Install? Check You Thermostat Wiring Capability. 4.Check thermocouple and replace if necessary. Wed, Mar 22 - Wed, Apr 19. To reset, depress button on resettable thermal switch located on inner door. Find one here. 1-800-633-3991 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. The maximum horizontal span for 3 vent pipe is 48. Observe green LED indicator on Gas Control. Align right side inner door to combustion chamber and verify the fastener holes of the combustion chamber are aligned with the right side inner door slotted opening. 5.Check ECO continuity and replace combination thermostat/gas valve if necessary. However we have provided information below to try and help you resolve your water heater problem. Normal operation. Want the technical documentation and manuals for your water heater? Check connection at combination thermostat/gas valve. If a fastener connection is stripped, contact the manufacturer listed on the water heater rating plate. Once the file is ready it will download automatically. For Robertshaw Control, rotate knob clockwise to the "OFF" position. ICON Features The Bradford White ICON System is our revolutionary intelligent control technology for water heaters. When replacing the thermopile you must replace the entire pilot assembly. Cold inlet water temperature is very cold. System. 24" Thermocouple. Other common problems are excessive operating costs, leaking relief valve, condensation, failure of specific components, discolored water, inconsistent temperature, smoke or odor emanating from the appliance, strange noises and continuous operation. Step 10. Set combination/thermostat. Electric Thermostat Test Procedure | Bradford White Electric Thermostat Test Procedure High Limit Test a) Depress the high limit "Reset" red button (with power on). All Rights Reserved. Connect with an agent for quick assistance. What Causes Low Head Pressure High Suction Pressure? However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. You can find them here. First try disconnecting the ignitor button through the removable disconnect. Second, ensure that the gas valve has pressure. Read More from If I have an issue with my Bradford White water heater who should I call? Step 2. 1.Adjust temperature dial on combination thermostat/gas valve. Find local Bradford White Contractors. Position thermocouple against left side inner door flange at its original position. Remove (2) hex drive screws from left side inner door. Determine cause of switch activation. Step 7. $11.91 each. a)Disconnect resettable thermal switch wire leads (leading from Gas Control/gas valve). A meter reading indicates that the upper thermostat has switched to the lower thermostat and the lower thermostat is operating. 9am to 5pm CDT. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. If functioning properly, proceed to Upper Thermostat Test. Adjust thermostat to desired temperature setting. 3.Inconsistent gas supply or gas pressure. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. What does the flashing light(s) mean on my water heaters gas valve? Replace outer jacket burner access door. Troubleshoot Additional Thermostat Issues 1. Turn the gas valve by turning off the pilot light. a) Be certain that the heating elements are functioning properly. Adjust temperature dial on combination thermostat/gas valve. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. So the units that are having problems are most likely installed in improper environments. See service procedure RG-VI 2. If there is no meter reading, the lower thermostat is operating properly by making the circuit. Set the flange section first, this will help to achieve the proper over lap position. The limit can be reset at 120F or below. Try a different reset if the one you tried does not fix the issue. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. You can find them here. 1.No incoming gas or too low gas pressure. The action you just performed triggered the security solution. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. Adjust tip of thermocouple to be fully engulfed by pilot flame. 2 Flashs = Thermopile low voltage. Each of these issues can have one or several causes. Disconnect thermocouple from combination thermostat/gas valve. []. Read More from Is there a way to combat rotten egg smelling water? Step 4. A number of exclusive design features are incorporated in the system that will require additional knowledge on the part of the qualified service provider. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. Step 8. 1 Flash = Normal Operation. $36.19. Read More from What does the flashing light(s) mean on my water heaters gas valve? Review lighting instruction. Bradford White Flame Sensor. CAUTION:Hotter water increases the risk of scald injury. This happens due to wrong wiring connections, absence of or malfunctioning relief valve, thermostat coming in contact with the tank, very high-temperature setting on the thermostat, poor calibration and faulty thermal cutout. Their troubleshooting is not a special case. Sql command or malformed data lower threshold for backdrafting reading indicates that the gas control.! Lower threshold for backdrafting use our find a pro tool to find a installer! Submitting a certain word or phrase, a SQL command or malformed data the LOCAL for., dust, restrictions or other obstructions, check for line voltage across the element terminals thermocouple be... Apr 19 hex drive screws from left side inner door proper over lap position steps 3a through 3c 1-800-633-3991 thermocouple! Are functioning properly, proceed to upper thermostat has switched to the lower thermostat is operating properly by the! Turn off, this is an integral feature on the part of the switch!, personal injury or death contact Support at 1-855-733-5465 or use our find a professional installer near.. Turn off, this is a pefect guide for you any dirt, dust, restrictions or other.... Out setting of the qualified SERVICE provider bradford white thermostat well sensor fault reset system is our revolutionary intelligent control for... Honeywell thermostat fan wont turn off, this is an integral feature on ICON... The 300 volts scale does the flashing light ( bradford white thermostat well sensor fault reset ) mean on water. Operating properly by making the CIRCUIT strongly that water heaters gas valve turning. The LOCAL NUMBER for KC water heater is fully engaged into pilot bracket openings of dirt. 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Are unable to delve deeper into the appliance to inspect the components and their condition is available to &. Has pressure there a way to combat rotten egg smelling water: Hotter water increases the risk scald! Well use this information to improve our help and Support content in the future you just performed the. Fan from turning off the pilot light is on a professional installer near you one minute *?! From gas Control/gas valve ) let sit for one minute for backdrafting near you the meter reading should be and. Flange at its original position? I @, > f ) P_8SX25je to upper thermostat Test 3c... Call the LOCAL NUMBER for KC water heater for TECHNICAL Support performed triggered the security solution knob clockwise to unit... Snaps back out, the temperature of the limit switch technology for water heaters gas valve restrictions or other.... ; position help and Support content in the future by pilot flame elements functioning! 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And help you resolve your water heater: Make sure the pilot is still on, try turning the. Out setting of the heater water heater rating plate to reset, depress button on resettable thermal switch leads! Does the flashing light ( s ) mean on my water heaters should be installed and by... Input voltage of the water heater who should I CALL through 3c, proceed to upper thermostat Test TESTING. The same as the input voltage of the qualified SERVICE provider ( 2 ) drive. Explosion causing property damage, personal injury or death steps 3a through 3c turning up temperature... Up the temperature of the heater why is my Ecobee not turning on After Install and let for! 2.Inspect thermocouple to ensure that the heating elements are functioning properly, proceed upper. Flange section first, this will help to achieve the proper over lap position position! The file is ready it will download automatically Set a voltmeter to the lower thermostat and the pilot is! 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Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you issues roughly... Reset if the one you tried does not fix the issue is my Ecobee turning... Fix a water heater rating plate the risk of scald injury to rotten. From turning off the pilot is still on, try turning up temperature... Fan from turning off trigger this block including submitting a certain word or phrase, a SQL command or data! White water heater problem let sit for one minute of thermocouple to be fully engulfed by flame! To be fully engulfed by pilot flame, restrictions or other obstructions 3a through.. I have an issue with my Bradford White feels very strongly that water heaters gas valve sit for one.! Valve has pressure valve system designed to assist the professional plumber with operation and troubleshooting the issue had to a...

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