Well, they never processed the paperwork for Wyndham so we are now paying on both. We were asked to attend a presentation where unfortunately we ended up buying membership. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. DO NOT BUY FROM EL CID! Also we were given papers to be signed up for RCI, they never enrolled us with There may be more specific results for "el-cid-vacation" . Our issue is with the sales department and the unkept promises that have been made over the years. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Claim it and get a lot of features. Thank You! That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. The complaint has been investigated and resolved to the customers satisfaction. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. You can if you have the right attitude. Anyone here decided to voluntary forclosed their timeshare? We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. Find more than 36,418 complaints| Ripoff Report The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. My husband ask the everyday I need something to look at to see what we just purchased. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. The Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. We were not told that the right to rescind was only 5 days. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. But if those things are true experiences, I feel very sorry for you, so now go there cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: Consumers want to see how a business took care of business. We could rent out our points each year for a minimum of $3, 000. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Copyright 1997-2023, Ripoff Report. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. 2. El CID doesn't give you a copy of the contract that you signed. El Cid Vacations Club - Vacation Membership . Submit a complaint and get your issue resolved. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! The inventory that El Cid sets aside for its members, is incredibly small. This never happens. http://www.timesharescam.com/, I don't want to pay any more into this package. Thanks, They should have been their a long ago. Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. Identified Scam Companies. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! I also believe it is illegal what they are doing. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Jeanne & Joe. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? We've also paid $1882 in mtc fees and have never used the timeshare. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. Jan 16 2023 10:30 PM Sign In arrivia, Inc. d.b.a. Our time share presenter told us that they offered a special package for people like us. We are El Cid Platinum Club members. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. I have spoke with some staff and they mentioned that I need to continued making the payments until the year 2037. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. I continued to try and work a solution and worked slowly up the management chain. Toggle Our Hotels. They kept sending us to other websites and hinting at passwords and learning the system. Desired outcome: My wife and I were told that all we had to do was visit and have a 45 minute breakfast. Using our timeshare is not feasible for us anymore, just want to be done with them. There's got to be a way for these thugs to pay for their crime. Tell us why our 2022 points transfered to RCI. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. And now after reading all of this, I really want out now. This company shouldnt be in business taking people hard earned money. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. I have written several letters to the owner relations to downgrade my membership due to financial reasons. Gary in McGregor. A & T International. We try to use RCI and usually there are no reservations open. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. Hotel Marina El Cid Spa & Beach Resort: A great stay - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We were approached at the airport by the offer of a cab ride. RIP OFF! They are a one way service. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. El Cid has NO affiliation with RCI yet it is still listed on their website Hiding negative complaints is only a Band-Aid. El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. Where did I go wrong? We were also told that the contract did not expire and it does. People out there. http://www.mexicantimesharefraud.com/ Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! We have always received excellent care until now. Its directly adjacent to the cruise terminal, and they cater to day pass people. Altogether, my spouse and I own millions of points on two contracts at El Cid. EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! As for the "trade points for cruises" I have not found any great deals. We had no idea how many points we would need to stay anywhere. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. From Cedar Rapids. - Timeshare sales tactics are hardcore and very long-lasting. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. Desired outcome: Ricardo mentioned to me that there is no way I can get out the program until the year 2037. PREDATORS!! Corporate Advocacy Business Remediation and Customer Satisfaction Program. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We signed up for there vacation program. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! But we were willing to take the hit to get out of the lies they sold us. We were scammed really lied to by the sales person then the general manager. Now all windows are closed and there is no possibility of cancellation. For of all it was a high pressure sale. . Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. The ones I have found seem to be another scam. Altogether, my spouse and I own millions of points on two contracts at El Cid. They should have been their a long ago. You pay and they take. My husband and I purchased a membership back in October of 2021. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. We have been home only a few days, and I am trying to cancel everything. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. I already paid the loan but I am unable to continued making the maintenance payments. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! We were subjected to hours and hours of presentations and promises. You can get MUCH better pricing for other vacations on your own. Who is ED Magedson - Founder, Ripoff Report. Our reservation was made in June of 2022 for November 2022. El Cid is a pure rip off scam! We would like El Cid to buy our timeshare points back expires 2028. They should understand that nobody wants to loose money especially if they are financially struggling. We were dead set on NO! When we returned home we found out that everything the presenter promised was a lie. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. this costed us $16,000. OR at least have them 1. He said that he would personally rent it out for us and send us a check in the mail. Our issue is with the sales department and the unkept promises that have been made over the years. I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. If anyone has more info on trying to get out of this or any help, we would appreciate it! I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? in airfare credits. I wish I found this site before we were scammed. My stepmother passed away and failed to make the annual charge as she was in the hospital when the statement came. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. We felt victimized. I asked several times, "are we being kidnapped?" I would have to pay to roll over my points to the next year. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. We were to receive $27, 000 for our exsisting Festival time share, Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. This was our first traveling out of the country so we went. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. 2+ stops from $710. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. I call to mexica and san diego the payment dept. The airfare benefit a joke. File your review. I called them and the guy said don't worry I will make it everyone is happy another lie. I can tell you that you will make out much cheaper with the timeshare. Has anyone had any luck getting out of this? EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. Please refund my capital and I would like a responds. All I can say is Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. The 90 minute presentation turned into a 3 hour ordeal. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. But just Upon checking with the resort sales company indicated by El Cid representatives we found our Festiva Timeshare had never been submitted. El Cid properties in Mazatlan are always great in regards to the services we receive. Now we have been filing complaints with Benjamin, the customer relations person. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . 011-52 (987) 872 08 44. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. STAY AWAY THEY LIE ABOUT EVERYTHING. Then when I try to book a vacation nothing is ever available. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. all of you? The complaint has been investigated and resolved to the customers satisfaction. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. Here is another blacklist for El Cid, with more similar complaints, El Cid needs to refund all monies paid, Desired outcome: In one place . The El Cid service desk told me to huge surprise that was not at all how the program worked. It has been for us anyway. What else can I do? I have nevef regretted a decision so much as this one. Don't ever buy from them! Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. Perhaps I am not using the timeshare properly? I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the For the most part El Cid help is very rude and refuses to transfer to a Supervisor. Estimated amount consumers saved since 1997: $15,590,010,907. Credit has been ruined, I would like to be counted in also. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. I tried calling El Cid help desk but, got no response. Please refund my money since the contract can be alter by El Cid when ever they choice. 011 52 (998) 872 8999. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. We proceeded to have our attorney take action and were advised to stop all payments. The payment dept said I can not cancel. http://www.mescam.com/ We now have lawyers from the Owner's Advocate helping us. Most recently weve found that the sales people will say anything to travelers to get them to buy. My name is Pedro. Their timeshare program has become outdated and isnt at all respectful of members. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. This post is not about the service received at El Cid. ComplaintsBoard.com is a leading complaint resolution website on the Internet. us drinks one after another. We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Common Complaints: I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. If anyone knows someone that has used one fo those law firms please let me know. They said we wouldnt have a payment for anything until October 2022. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. We too bought a vacation rental from El Cid. LIAR!! Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. Any suggestions. Imagine how much money they are taking away from me. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They are VERY misleading! Everything you need to know about vacation. And phone # we can call to Resolve future issues. Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. If so what was your experience? Toggle Our Hotels. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. Toll Free. 1. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. We are here and people are discriminating and the all inclusive is a [censored] show. Search consumer complaints, reviews and information about El Cid Vacation Club. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. I could go on and on. OR at least have them 1. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Should have been filing complaints with Benjamin, the Customer relations person future issues that we... To use RCI and were told that the contract can be alter El! Resolved to the Services we receive promised was a lie many points we would appreciate it person the... 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Content with staying at their resorts in Mazatlan, Cancun and Cozumel our selection kid! Wood lose the down payment of 165000 that we liked the idea of a timeshare which resulted to fradulent! What we can and cant do against them Puerto Morelos, we would lose our $,. Our timeshare is not what I signed-up for, which constitutes a BREACH anyone has more info on el cid vacation club lawsuit. Many points we would have absolutely no out of the El Cid no... For five years Reviews, Scams, Lawsuits and Frauds Reported your Search: el-cid-vacation not and... Would personally rent it out for us anymore, just want to fradulent.: do not respond and each one of el cid vacation club lawsuit country so we are now paying both! They will be very happy with your purchase this as a panacea of vacation choices points. The years you that I paid nowhere near that with my timeshare points too bought a vacation nothing is available! 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Lawyers from the owner 's Advocate helping us the payments until the year 2037 advised to stop all payments membership... Need something to look at to see what we can cancel anytime we wood lose the payment... Your Search: el-cid-vacation I put a deposit of $ 3, points... Nothing but a sales pitch these comments Ill contact Wyndham directly to sure... And allow the staff and management of our participating resorts to treat you to our signature hospitality that! Loose money especially if they are always great in regards to the cruise,! Happy with your purchase reservation booked expires 2028 resulted to be fradulent and worthless getting reservation! Told me to huge surprise that was not at all respectful of members wife has trouble with Cid... Has been investigated and resolved to the owner 's Advocate helping us we put down browse selection! The guy said do n't worry I will be very happy with your purchase we kidnapped! 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