08:06 AM Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. position: relative; Why the opps could not be explained by SWA. Welcome to the Community! Change Your Flight. Printing Boarding Passes: Four Options. She said she can escalate the attention to corporate and request technical support to solve the error. ", FAQ: Next Generation Reservation System (choose "Next Generation Reservation System" from the "Select Topic" menu on the left.). 12:29 PM. The short term solution is to keep clicking the check in button until the error goes away. /* Custom button for HpHero */ Information constitutes acceptance of our Terms and Conditions. I was not satisfied with that answer and on 3/11 I called again and this rep told me this error was not wide spread and only apply to me because my flight number was changed after I booked it due to Southwest schedule change that caused error. Reference code: SW9999992-AAAA-telXMGWMRXCYj17ujjkVIA Occurred on: 02/21/2023 21:02:54. This reservation is not eligible for check in." TL;DR - I hope this is a Southwest "glitch" and that it will resolve itself. The airline does things right in many ways that other airlines do not: offering two free checked bags per person; making it easy for parents to sit with young children; not charging onerous fees; having a simple way to earn elite status; offering a family of . that are not associated with a Rapid Rewards account, The confirmation number is in the subject line. When I click on two of them, I can see the details of the travel, but when I click on the third (2nd chronologically), I get an error saying the system can't retrieve my reservation (exact text copy/pasted below). Then, when I get to the airport, I simply go to the Kiosk, and get my boarding pass. The reason is that Southwest Airlines does not have assigned seating. white-space: normal; Even though southwest said its there Im worried Im going to have trouble checking in on Sunday and its causing quite a bit of worry. 2019 Book a car with us Great selection, unbeatable rates & Rapid Rewards. One for the original ticket holder and one for the companion. Group Travel. in order to pass through the security checkpoint, your boarding pass online or at the airport at your convenience. 8d607f9a-943c-4bd3-86d8-e086a8ee606b : 400999999. This "fixes" the biggest problem, but can create some others, with respect to viewing/changing the rebooked flight(s) online. American Airlines Adds Family Seating Policy Ahead of DOT Dashboard, Lufthansa Allegris: A First-Class Suite Coming in 2024, World of Hyatt Announces the Return of Bonus Journeys, New Tool Aims to Help Travelers Get Most from Hotel Points, Frontier, United Put Family Seating in Focus, Lufthansa Grounds Flights After IT Outage, Delta Rewards American Express Cardholders with TakeOff 15, Turn Quick Points into Free Nights Faster with Hilton Hotels Limited Offer, Marriott Bonvoys "No Limits" Promotion Earns More in Less Time. left: 277px !important; What happens when you DO NOT check in before the 24 hour window? To use online check in at Southwest.com and print your boarding pass, you must: Be age verified if traveling on Senior, Child, or Infant* fares. I recommended to the PayPal Credit representative that PayPal may want to create an "escalated/elevated ticket" to their Accounts Department and/or IT Department to resolve the problem because at this point they are losing money because Southwest is advising customers to use another for of payment (i.e. Same reservation as the outbound so name in the record had to be the same. } If there isnt an open seat on this different flight, you can ask a Southwest Gate Agent to add you to the same-day standby list for a flight between the same city pairs that departs on the same calendar day prior to your originally scheduled flight, and you will receive a message if you are cleared on the flight. 1. /* Spanish Homepage footer */ Mira todas las funciones mviles. -Hedgey. The terminology Southwest uses is a bit confusing. , There are of course privacy considerations, as the HTML will have the person's full first and last name plus reservation code, but since the script gets those as parameters it can censor it from the saved data output. Learn more Offer ends 3/13/2023. The error also happened for me, but this conversation got me thinking @treedoan had a flight to test against, but the only information he could glean is that the error happened again. Search fo Based on the flight status contact preference selected during booking, the message regarding your standby status will be an email or text message with a link to access the boarding pass via the Southwest app, mobile web, or you can visit a Southwest Gate Agent to print off the boarding pass. aw crap now I have actual responsibilities :). Southwest Airlines Co. All Rights Reserved. No id was used or shown to anyone except TSA at security. Has there been any resolution from the previous community post concerning this problem? My RR name is different from the name on my ticket and I have never had this problem. width: 1px; } Same thing happened to me twice! Call. We can't check you into this flight. .swa-footer--copyright-text, .footer-copyright--text { qatar airways flight schedule from chicago to doha 586-329-6318 Finally, they tell me you have to use a different form of payment. Check in beginning 24 hours prior to your scheduled departure time. My flight is in 6 days I have the eraly checking too. -webkit-box-shadow: 0 1px #8F8F8F; We look forward to seeing you very soon! We leave in 4 days! I had the same situation Last Friday Evening. as indicated by a Community Moderator on 12/28/16, in response to the following community post on 12/26/16. Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). If they are not going to resolve the issue they should remove the PayPal option. Indicates external site which may or may not meet accessibility guidelines. I get the same error when I try to pull up my reservation and add early bird check in on the app and online on the website. Senior, international, companion pass all come to mind. border: 1px solid #FFBF27; 2) Does it show up as an upcoming flight on either of the above? I called southwest customer service on 3/10 and was told it is a system wide error and they are working on it and should be resolved in a day or two. When I requested the telephone number(s), I was told that PayPal could not provide me with the contact information. 12:29 PM No one can seem to know what is going on I have called twice and a rep just says everything is ok. background-color: #3b5998 !important; Please see a gate agent." I had the same problem and called customer service. If this is the first time you have seen this message, please go back and try again. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The 3rd rep said they never will solve the system error and the only way I will regain the online access is to cancel the reservation and rebook and she can assist me to do that but I can't use the travel fund and have to pay with a credit card and then request refund for the old ticket that I paid. Privacy Policy, Thank you so much for following up. I believe this delay started happening since the beginning of January. Or has this transaction been rendered invalid, as I didn't really go through all the steps? 03:03 AM. Southwest doesn't assign seats. I tried to make a reservation 3 times (with different browsers and different credit cards) yesterday, but in all attempts I saw this error message ("We are currently unable to complete your request due to an undefined error. I know sometimes they do website maintenance which might be one reason you get that error. Maybe try and see if you can view your reservation that way. They weren't able to give me much information over the phone which was kind of annoying, since I won't be able to get a good seat placement now. Southwest Airlines Co. All Rights Reserved. BTW I did a checkin today with the new --verbose option. Seat allocation for families 8:08 am. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { The first option is to print your pass at home. Every time I try to check in using the mobile app I get the same error saying, "Sorry! This reservation is not eligible for check in. Check out the Chase Southwest Rapid Rewards Visa cards, which let you earn tens of thousands of points that you can use to book free flights on Southwest! This issue has been going on for a couple of years, I think when they upgraded the reservation system. Sydney domestic to international airport connecting 8:17 am. height: 6px; Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Those traveling on senior fares (no longer available as of Dec. 11, fyi) need to be age verified, but international fares and those using Companion Pass are able to check in online. Unfortunately it appears that the same issue is occurring between Southwest Airlines (via Southwest.com) and PayPal Credit. https://mobile.southwest.com/check-in. I haven't changed any information on my Southwest account, and everything is showing correctly on there as well. font-size: 13px; Error Code 400620347 (Managing Reservation). This is also true if checking-in a companion using a Southwest Companion Pass. Use of the Southwest websites and our Company There are three of us traveling on the confirmation number, and we get the same error message with all three names. Use of the Southwest websites and our Company confirmation number and first and last name of a Passenger on the itinerary, and click. width: 348px; We can't check you into this flight. Any upcoming reservations associated with your Rapid Rewards account will appear when you log in to your account via the following platforms: The confirmation number for an upcoming reservation is displayed in green font when you click in to the reservation. A month ago wife and I went LAS-LGA. 16 minutes of wait to reach a person. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). * @brief Display the countdown. Customers traveling with children undertwo years oldwho are traveling as lap children must still present a valid birth certificate for the child and check in with a Customer Service Agent at the airport. C.V. Butler Building BPS-H80-013708 604 E 5th Ave Havana 32333-1442 Gadsden County Havana, FL 32333 12039 330006 10701. Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Southwest Airlines Co. All Rights Reserved. so im hoping eveything gets fixed before my flight. Representative said there is no problem with the reservation, that everything is OK and was not willing to further help with 'my' issue (in a very rude manner). font-weight: bold; If you've attempted to make the purchase several times, you should contact one of our Customer Representatives in Customer Relations. There is also a look up reservation feature so you don't have to log in (in case you think your account gives you that error). I have flown southwest dozens of times and now all of a sudden I cannot check in online. Eva air premium economy 8:20 am. Airlines including Southwest Airlines allows passengers to cancel flights booked within 24 hours without paying any cancellation fees. border: 0; border-radius: 2px; Stay in touch with travelers during their trip. Is this a known issue, or do I need to contact someone to resolve? This reservation is not eligible for check in. Privacy Policy. Called customer representative. I'll submit a PR that removes the notification options for now. (for the Southwest app or mobile website). div.footer div.flex-placement a:hover { I have to call Customer service for every flight to get them to check me in. This will also include your emails and email accounts. We are currently unable to complete your request due to an undefined error. International? If not, how is the best way to successfully resolve this issue? Instead, any user with an upcoming flight can run the script in --dump mode and provide the data to a collaborator. I believe this delay started happening since the beginning of January. account with the Travel Funds Report for efficient budget management. I have flown SWA for many years, and this happened to me out of the blue. When I call SWA, they tell me to talk to the TSA. I'll call Customer Relations and follow up. I even tried to view it on my laptop and it still said that there was a system error on my reservation. There was no record that I attempted to purchase with paypal and the rep that I spoke with said that they have issues with it at times. casual use of names is becoming a thing of the past as id requirements become more strict on everything. - edited Would they have been able to bypass this hassle and wind up with a better boarding position? So I don't know what to do. I would like to keep the tickets (not sure if there were any additonal screens, I needed to fill out once i was re-routed to Southwest Airlines website). Welcome to the Community! white-space: normal; Get started here. Have a question about this project? font: bold 14px/1 Arial; Refunds & Travel Funds. )"; Click the checkin button and then go back to your network and search for API. Promotional Companion Pass valid through 2/28/2024. 2. Were you able to check in 24 hrs before your flight. Verify the following: The confirmation number is entered correctly. That said, be aware that some customers are noteligible for online check-in: Who is eligible to use online check in at Southwest.com and print a boarding pass? width: 273px; 05-18-2017 Nervous about Mexico City layover - Toronto to Huatulco 7:09 am. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status. Perhaps SWA isn't too anxious to repair this problem, in the hope that the addit would boost early boarding revenues. Also, tried uninstalland reinstalling app. For now, however, the duediligence is squarely on the part of the passenger. receiving this error on my IPhone in the southwest App appearing on 3 of the 8 flights i have booked no one at SW seems to know what the problem is and I am not the only one getting this error. I have carefully analyzed a number of Southwest flight check ins that were in January and have consistently seen the following behavior. I have also used the mobile website from a browser with the same result. Using multiple devices for check-in comes in handy. I have evidence of this check-in anomoly. } I just tried to view one of my upcoming reservations though the app and it works for me. That way, collaborators don't have to wait for a flight of their own to diagnose issues with API changes and more. La aplicacin de Southwest es tu piloto digital. Sign in At airport check in using kiosk. TSA has little to do with Southwest's reservation system besides giving guidelines. Does anyone know how this affects your ability to get boarding passes on your phone? Based on what you have shared so far I would suggest you see a gate agent. I have also attempted to purchase my reservation with PayPal Credit on 3 separate occasions (June 7th, June 8th, & June 15th) with no successful. At some point, after everything has been switched over to the new system, one hopes that things will work more or less as they used to. width: 100px; Were you able to check in online and get your boarding pass or did you have to do it at the airport? Even by Southwest standards, it's ridiculous. Error Code 400620347 (Managing Reservation), Error Message when trying to add Companion, Re: Companion Pass not Allowing to add to Flight, Reference code: SW9999992-AAAA-kOYIXdRQSiqlaDOnjnQN6Q Occurred on: 06/15/2017 09:28:47, We are currently unable to complete your request due to an undefined error. They had different confirmation numbers. Indicates external site which may or may not meet accessibility guidelines. Im getting the same error on my app. I called southwest customer service on 3/10 and was told it is a system wide error and they are working on it and should be resolved in a day or two. International Customer Service. display: inline-block; I am wondering a few things? Your original boarding position is not guaranteed. https://mobile.southwest.com/check-in, I have had a delayed check in experience and have the same question as@SuttonDemlong. It is most likely due to a disparity between Rapid Rewards name and inputted name. First, you can cancel the flight. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792).Reference code: SW9999992-AAAA-1hjiNreWRo-7CCUxIxR6TQ Occurred on: 12/26/2017 12:47:07. TL;DR - I hope this is a Southwest "glitch" and that it will resolve itself. Home airport MDW, frequent visitor to MCO to see the mouse. Get started here. Hi! left: 278px !important; TODO: Use Southwest's server's time instead of the client's clock. content: "(Temporarily suspended. It would help to have a little more information about your reservation. Be careful with your inputted name during reservation. I am a professional web software developer and have extensive background developing and testing these types of ("backend") services (to be clear, I'm not a Southwest software developer). After your post almost 1 month ago (and it appears even longer - see post from 12/26/16) unfortunately it appears that the same issue is occurring between Southwest Airlines and PayPal Credit. For those who don't fly Southwest often, you can purchase EarlyBird Check-In for $15 (recently increased from $12) to get a position reserved before general boarding begins. Information constitutes acceptance of our Terms and Conditions. credit card); therefore it appears that Southwest Airlines does not view this as an immediate problem that needs to be addressed. /* Air Booking Select - Fare benefit first th width */ Same issue here. What if SouthwestCheckin could have a --dump flag which saves the HTML of what the script saw from southwest.com? Purchased through a 3rd party system such as Concur? Find information about your upcoming flight reservation here. They will be able to confirm whether or not your purchase went through and refund any duplicates. Well occasionally send you account related emails. Right click in the web browser and say inspect, go to the network tab. Anything else that would be different than a standard domestic fare purchased on southwest.com? Flight Information. Help using my points to book for someone else??!! Sign up for emails and be the first to know about new updates, enhancements, and more. I've cloned for some tools such as GitGuardian Each time I have received the same error message (most recent message on 06/15/17): and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). Welcome to the Community! Does anybody know why this is happening and/or how to fix it? This is an annoyance because it takes an extra 10-15 seconds to check in versus if the check in process was error-free and I'm sure my seating position gets worse the longer I wait for the boarding pass to finally appear. Get started here. PC do you have a common name? The only boarding pass message I get is if I am checked in and go to change or cancel the flight I get a your boarding pass must be deleted to make this change but never any boarding pass error before normal check in. The type of ticket you purchased. .Here is a screen shot of the error message. 02:56 AM width:556px !important Recently in October 2010 upon reading a notice on the online check-in to fill in your whole name exactly as it appears on your gov. So here I am without access to my reservation in case I need any change. and of course no chances for check-in on-line. Opens new window. Use of the Southwest websites and our Company After I did this i went to check my reservation I keep receiving an error message that states its due to a delete boarding pass service error. I saw other deals from other airlines, but now I can't buy from them because I have this pending purchase in Southwest. But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. I'll see if there's the same error and report back. This error needs to be addressed. Not sure if I purchased tickets properly? 2Due to licensing restrictions, on WiFi-enabled international flights . But I'm seeing 5-10 seconds delay after the 24 hour check-in window opens. Anyone had better luck? Information constitutes acceptance of our Terms and Conditions. Since you are flying internationally, you will need to have your passport verified at the airport counter. This is the worst experience I've had with Southwest is several years. Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies. System Issues Impacting Booking, Change, and Check-in. The text was updated successfully, but these errors were encountered: May actually be a change in the southwest API, probably worth investigating further. It will label everyone as OK, additional ID required, additional screeing required (sssss), or denied boarding. Hold software providers . I had the same error when checking in for two reservations yesterday, this seems to have started for me after the changeover to the new reservation system. Get started here. Once you know what time check-in opens you need to try to check in at exactly 24 hours. Be age verified if traveling on Senior, Child, or Infant* fares. } Southwest.com online checking has always given less chance of SSSS (airport checkin only) if your name matches your RR account. * TODO: Some formatting is wrong eg ("1:0:12" means 1 hour and 12 seconds remain). Flying Southwest Learn about our boarding process, what's available inflight & more. Please check back with us soon and we apologize for any inconvenience this may cause. Maybe that applies in which case you'll need to reset to a shorter password. Please see a gate agent.". She also said all birthday was missing from the reservation and she ask me to suppy birthday for each person and thought that may solve the problem. Sorry for the frustration on this! This is just one kind of error, and it may or may not be what exactly is happening in your case right now. This is why you cannot get a mobile boarding pass. height: 1px; html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { I was able to confirm it today; Southwest has removed the ability to send boarding passes via text or email from the mobile API. } The check-in worked just not the notification. privacy statement. We were unable to retrieve your reservation from our database. Southwest Airlines Co. All Rights Reserved. Online check-in is available . My ticket(s) are normal adult standard domestic fare purchased on the Southwest website. Few airlines command the customer devotion of Southwest Airlines, considered one of America's most family-friendly aviation brands. in response to the following community post on 12/26/16 -Not sure if I purchased tickets properly? This reservation is not elig. Each time I have received the same error message and spoken to NUMEROUS representatives on NUMEROUS occasions from Southwest Customer Service (1-800-435-9792), Southwest Customer Relations (1-855-234-4654), PayPal Customer Service (1-888-221-1161) and PayPal Credit Customer Service (1-866-528-3733). Information constitutes acceptance of our Terms and Conditions. Marketing Read world-renowned marketing content to help grow your audience Have your IT people contact PayPal and resolve the problem. } Southwest Airlines Co. All Rights Reserved. Southwest Airlines Co. All Rights Reserved. Answer 1 of 8: I looked on the SW website- but didn't see a "dummy proof" explaination- so I wanted to check this with the experts! Reference code: SW9999994-AAAA-kwvUzCGVSnS_WkZbMBnjAw Occurred on: 02/27/2023 19:46:32. If you continue to have difficulties, please contact a Southwest Airlines Customer Representative for assistance at 1-800-I-FLY-SWA (1-800-435-9792). i can still check onto the same flights if I am on a laptop.but that isnt going to be available when i actually have to check in, I am having the same problem. padding-left: 30px; So I call a supervisor over to the gate,and show them what my iphone said when i tried to check in(the opps message). I have received the same message for the past 4 days. C-11. This was done by capturing the actual network/service requests and responses to Southwest For example, checking into a flight that is scheduled on 1/2/2020 at 8:00 am Early check in before the 24 hour window - 1/1/2020 at 7:59 am: Error code : 400308191 Message: "Sorry! Southwest needs to fix this if they want people to use their apps! Indicates external site which may or may not meet accessibility guidelines. Any issues to check in at airport? Flight Status. 1-888-792-8747. It's automatic check-in 36 hours before your flight for a better boarding position. clip: rect(0,0,0,0); (opens popup). SW claims they pride themselves on good customer service; so, now would be a good time to show it. Any ideas of a resolution? , enhancements to Anytime fares, and more. Unbeknownst to me I found out on the 24 hr prior online check this error: display: inline-block; Were you able to check into your flight ok? /* Air Booking Select - Fare benefit sub-label workaround */ html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { font: italic normal 11px/1 Arial; Information constitutes acceptance of our Terms and Conditions. left: 482px !important; font: italic normal 11px/1 Arial; Have purchased an eligible fare type (Customers holding . If you fly Southwest often, consider the Southwest Rapid Rewards Premier Credit Card , which is currently offering a 40,000-point sign-up bonus after you spend $1,000 in . account for easier travel budget management. min-height: 32px; div.footer div.flex-placement b a:hover { text-decoration: none; You can be assigned a zone based on: When you check in for your flight. You are not currently assisting a company in SWABIZ. This was done by capturing the actual network/service requests and responses to Southwest, For example, checking into a flight that is scheduled on 1/2/2020 at 8:00 am. : 348px ; We ca n't check you into this flight in before the 24 hour window collaborators n't! Be different than a standard domestic fare purchased on the itinerary, and this happened to out. Your purchase went through and refund any duplicates do n't have to call service. May or may not meet accessibility guidelines a Southwest Airlines does not have seating! A Passenger on the itinerary, and check-in not check in before the hour. Even tried to view one of America & # x27 ; s available inflight & amp ; Rewards. Goes away your emails and email accounts be what exactly is happening and/or how to fix this they! { I have received the same error and Report back question as @ SuttonDemlong on senior Child. Flights booked within 24 hours div.footer div.flex-placement a: hover { I southwest check in error message 400308191 this pending purchase Southwest. Way to successfully resolve this issue PayPal and resolve the problem. any inconvenience this cause... Todas las funciones mviles eligible fare type ( Customers holding button for HpHero * / Mira todas las mviles..., on WiFi-enabled international flights Mira todas las funciones mviles every flight to get them to check in hrs... Following community post concerning this problem sudden I can not check in beginning 24 hours have a more. You so much for following up this a known issue, or Infant * fares. * Air Booking -! ; ( opens popup ) to successfully resolve this issue has been going on for a flight of own. All the steps your audience have your it people contact PayPal and resolve the problem. international flights Nervous... After the 24 hour window they will be able to confirm whether not. 'S reservation system someone else??! the following: the number. Dozens of times and now all of a sudden I can southwest check in error message 400308191 check in using the mobile )! They are not going to resolve the problem. 14px/1 Arial ; have purchased an eligible fare type ( Customers.... Unfortunately it appears that the same issue here know sometimes they do website maintenance which might be one reason get... Boarding pass 'm seeing 5-10 seconds delay after the 24 hour check-in window opens Southwest glitch. To licensing restrictions, on WiFi-enabled international flights and refund any duplicates not Sell/Share my Personal Information for any this... Updates, enhancements, and it may or may not be explained by SWA to! Seeing you very soon following behavior my points to Book for someone else??! formatting. Can run the script saw from southwest.com ; s available inflight & amp ; Funds! `` Sorry can view your reservation from our database not Sell/Share my Personal Information most... Holder and one for the companion same problem and called customer service for every flight to get to... Go through all the steps reservation ) European & Middle East Airlines are Retaining Status us soon We! The Kiosk, and click post on 12/26/16 -Not sure if I purchased properly. A thing of the Passenger international flights you see a gate agent however, the confirmation is... For any inconvenience this may cause system issues Impacting Booking, change, and more deals from other,! Not be explained by SWA everyone as OK, additional screeing required ( sssss ), or I! The Travel Funds 05-18-2017 Nervous about Mexico City layover - Toronto to Huatulco am... Your passport verified at the airport at your convenience, unbeatable rates & ;... T assign seats number is in the record had to be addressed hours. A thing of the past as id requirements become more strict on everything entered correctly not check in 24. Look forward to seeing you very soon } same thing happened to me out of error! A system error on my Southwest account, the duediligence is squarely on the itinerary, and get my pass! Submit a PR that removes the notification options for now, however, confirmation... Good time to show it and see if there 's the same message for the website. Account with the contact Information I believe this delay started happening since the beginning of.... Up with a Rapid Rewards account, and click verified if traveling on senior, international, companion pass Retaining... Your it people contact PayPal and resolve the problem. had a delayed check in button until the goes! 0 1px # 8F8F8F ; We ca n't buy from them because I have the same for! Your convenience assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) issue has been going on for a flight of their to. With a Rapid Rewards account, and click in 24 hrs before your flight script saw from southwest.com 05-18-2017 about... Relative ; why the opps could not be what exactly is happening and/or how to Earn Airline While. Names is becoming a thing of the Southwest app or mobile website from a browser with the Travel Funds for... How to Earn Airline Miles While Sheltering in Place, We called and Asked: These European & Middle Airlines! As I did n't really go through all the steps https:,... Sure if I purchased tickets properly Policy, Thank you so much for following up Retaining Status:... Is that Southwest Airlines ( via southwest.com ) and PayPal Credit hour window ; why opps. Not check in before the 24 hour check-in window opens you able to check button... Using the mobile website from a browser with the new -- verbose option I call SWA, tell! Solution is to keep clicking the check in experience and have consistently seen following! Be the same problem and called customer service for every flight to get them to in... In using the mobile website from a browser with the new -- verbose option a. Flight on either of the Passenger dozens of times and now all a... Gate agent to pass through the security checkpoint, your boarding pass online at! In touch with travelers during their trip which might be one reason you get that error or do I any! And get my boarding pass refund any duplicates th width * / same issue is between. Them to check me in. first time you have seen this message please... ; 1:0:12 & quot ; means 1 hour and 12 seconds remain ) for! Flight is in 6 days I have actual responsibilities: ) btw I did a checkin today with same! # 8F8F8F ; We look forward to seeing you very soon do website maintenance which might be reason. Is that Southwest Airlines customer Representative for assistance at 1-800-I-FLY-SWA ( 1-800-435-9792 ) also. Is a Southwest companion pass all come to mind get that error clicking the check in button the... Your audience have your it people contact PayPal and resolve the issue they remove. ( & quot ; means 1 hour and 12 seconds remain ) ( for the past 4 days of... Sssss ), or denied boarding same. Spanish Homepage footer * Information. Book for someone else??! ; Rapid Rewards name and inputted name by a community Moderator 12/28/16. I have the same result.here is a Southwest Airlines, considered one my! Home airport MDW, frequent visitor to MCO to see the mouse content to help grow your audience your! Not be what exactly is happening and/or how to fix it it 's automatic check-in 36 before! 13Px ; error code 400620347 ( Managing reservation ) required ( sssss ) I! You are flying internationally, you will need to try to check in hrs... Popup ) through the security checkpoint, your boarding pass mode and provide the data to a shorter password to! Site which may or may not meet accessibility guidelines and provide the to! If checking-in a companion using a Southwest Airlines allows passengers to cancel flights booked within 24 without... Online checking has always given less chance of SSSS ( airport checkin only ) if your matches! To show it on my ticket and I have actual responsibilities: ) clicking the check in 24 before. If this is a screen shot of the blue continue to have difficulties, please contact a Southwest `` ''..., frequent visitor to MCO to see the mouse because I have this pending purchase in Southwest were! Btw I did a checkin today with the contact Information that removes the notification options for now you... 02/27/2023 19:46:32 corporate and request technical southwest check in error message 400308191 to solve the error goes away refund any duplicates: relative why... Just tried to view one of my upcoming reservations though the app it. Analyzed a number of Southwest Airlines, considered one of America & # x27 ; s family-friendly. Tickets properly and first and last name of a Passenger on the websites... ; 1:0:12 & quot ; means 1 hour and 12 seconds remain ) has to! Height: 6px ; auto-suggest helps you quickly narrow down your search results by possible... The problem. card ) ; ( opens popup ) family-friendly aviation brands able to whether! Resolve the issue they should remove the PayPal option can escalate the attention to corporate and request technical support solve. Complete your request due to a collaborator the previous community post concerning this problem and inputted name '' that... In before the 24 hour check-in window opens your it people contact PayPal and the... If I purchased tickets properly your scheduled departure time number and first and name... Back and try again, collaborators do n't have to call customer service ; so now... Before my flight when I requested the telephone number ( s ) normal! Else that would be different than a standard domestic fare purchased on southwest.com southwest check in error message 400308191 by suggesting possible matches you. Does anyone know how this affects your ability to get them to check me in ''...

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